Shipping

🇳🇿 NATION WIDE SHIPPING 📦

Express

Where possible, we offer Express Shipping with either New Zealand Courier or Post Haste, depending on the delivery address.

Orders need to be placed by 3PM to ensure same day dispatch and express delivery.

All orders placed after this cut-off will be dispatched on the following business day on an express service.

Express courier is a 1-2 day service. Please allow an extra day for Rural addresses.

All orders dispatched are tracked internally and tracking details are emailed through our New Zealand Courier/Post Haste system as soon as the item is scanned by the driver.

Express courier charges are based on Areas throughout the country, e.g: Northland, Auckland, Waikato etc.

standard

If overnight is not an option due to delivery location or budget, we use a standard courier service provided by Post Haste.

Standard courier is a 2-3 day service. Please allow an extra day for Rural addresses.

All orders dispatched are tracked internally and tracking details are emailed through our New Zealand Courier/Post Haste system as soon as the item is scanned by the driver.

Standard courier charges are based on Areas throughout the country, e.g: Northland, Auckland, Waikato etc.

ORDERS OVER $2,000

Please note that some orders over $2,000 may take longer to process and will not meet the same day courier cut off or freight method chosen. This is to allow us time to verify your purchase.

In some instances, we will contact you to confirm your identify by providing us with two forms of ID. This is to ensure that the goods purchased make their way to the correct address and the transaction is not fraudulent. If you are unable or unwilling to provide us with two forms of ID, we may cancel your order and refund the transaction back to to credit card used.

Free Freight over $300

Please note that some items are excluded from this shipping option. This is due to the item’s weight and difficulty in transportation.

Freight costs for orders including these items will be calculated at Checkout in relation to your delivery address.

Free collections

We also offer an option for Customers to collect orders from our Branch in East Tamaki free of charge.

Orders will be ready for pick up 1 hour after placement during business hours. **

Address for order pick up is:

TGA International Ltd
67 Allens Road
East Tamaki
Auckland 2013
New Zealand

 

**PLEASE ALLOW 1 HOUR FOR YOUR ORDER TO BE READY IF CONTACTLESS CLICK AND COLLECT IS CHOSEN AS DESIRED SHIPPING METHOD. ORDERS WILL BE READY BY THE FRONT COUNTER. 

 

Orders with backorder items

All orders are packed and dispatched as soon as possible, however if a ‘back ordered’ item is ordered, it means that item is not available in our warehouse for shipment.

We only enable items to be available for back order if they are sourced locally.

With that in mind, please allow an extra day for in the delivery of your order – as we need to get that item into our warehouse before shipping your order.

Thank you for you understanding!